Contact Customer Service

Online Services

Customer Service agents are available to assist residents by phone at (540) 658 - 8616 

Monday, Tuesday, Wednesday and Friday, between the hours of 8:00am - 4:30pm and Thursday between the hours of 9:00am - 4:40pm. 

Report a Water Main Break or Sewer Back-Up:  Call (540) 658-8695 during regular business hours or (540) 658-4857 on nights, weekends, or holidays

Please include the bottom portion of your bill when mailing your payment

FAQs - Water and Sewer Accounts

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